Privacy policy

Naturally, Oscare vzw complies with the applicable data protection legislation. Below, you can find out what this means in practice.

How does Oscare collect personal data?

Oscare only collects personal data needed to provide a service requested by you (or by third parties).
Depending on your relationship with Oscare, we collect different types of personal data. The following information must be provided for the actions listed below:
To create an account on the website:
Surname/first name/street/house number/country/postcode/town or city/email/password (the password is encrypted in the website administration system)
To register for an event:
Surname/first name/email/street/house number/postcode/town or city
To order a publication:
Surname/first name/email/street/house number/postcode/town or city
To make an online donation:
Amount/surname/first name/email/street/house number/postcode/town or city
To subscribe to a general or themed email newsletter:
Email address
IP address

Oscare collects and processes your data to provide the services you request.
When you create an account on the website, you benefit from pre-filled information if you later use another Oscare service.
Oscare only processes this data in certain circumstances:
if you have given your explicit consent;
or if processing is necessary to provide a service you have requested (e.g. your address to send you a publication);
or if we are legally required to process the data (e.g. to issue a tax certificate);
or if it is in the public or legitimate interest (e.g. publishing the names of organisations and individuals who provide financial support on our website).

Data relating to minors and sensitive personal data (e.g. health information or a bank account number) are always treated confidentially and are never made public.
Your data is only used for the service you have requested (unless the conditions described in the paragraph above are met):
For example, if you subscribe to one or more newsletters, we only use your data to send you those newsletters. Each newsletter also gives you the option to unsubscribe.
We never pass your contact details to third parties for commercial purposes.
We share your personal data with Oscare service providers to the extent necessary to provide the service.
We do not sell personal data to third parties, nor do we pass it to third parties without your consent.

Oscare undertakes not to retain your data for longer than is necessary to provide our services for the purpose for which we collected it.

Your data is handled securely. We therefore use various security technologies and measures to protect your data appropriately against unauthorised access, use, loss or disclosure. These technologies and measures are tested regularly and adjusted if necessary.
If an incident involving your data does occur, you will be notified personally in the circumstances provided for by law.
The number of employees who have access to your data is limited, and these employees are carefully selected. They are granted access to your personal information only to the extent that they need it to carry out their duties properly.
When we actually share personal data with external parties, a data processing agreement is concluded. This agreement must always include sufficient technical and other measures to ensure the security of your data as far as possible.

If you wish to change your contact details, you can do so yourself through our website.
You have the right to be forgotten. To exercise this right, please contact info@oscare.be.
You can view the personal data Oscare processes about you at any time and have any inaccurate or incomplete data corrected or deleted.
If you believe that your data is being handled incorrectly, you can lodge a complaint with the Privacy Commission.

A cookie is a small text file stored in the browser on your computer, tablet or smartphone when you first visit this website. We only use necessary, functional cookies. These ensure that the website works properly.
You can also opt out of cookies from all websites by configuring your internet browser so that it no longer stores cookies. You can also delete any information previously stored through your browser settings. If you disable these cookies in your browser, you will no longer be able to use all the features of our website, and embedded content can no longer be displayed. This may make your experience of the site less satisfactory.

Oscare vzw uses Google Analytics to track how visitors use the website and how effective Oscare vzw’s AdWords advertisements are on Google search results pages. The information collected in this way, including your computer’s address (IP address), is transferred to and stored by Google on servers in the United States. Please read Google’s privacy policy for more information. You can also find the Google Analytics privacy policy here. Google uses this information to track how our website is used, to provide Oscare vzw with reports about the website and to provide its advertisers with information about the effectiveness of their campaigns. Google may provide this information to third parties if Google is legally required to do so, or insofar as these third parties process the information on Google’s behalf. Oscare vzw has no influence over this. Oscare vzw has not given Google permission to use Analytics information obtained through Oscare vzw for other Google services.